To join or not to join. That is the question.
December 5, 2024
Thomas Westerholm

Business and innovation ecosystems need a diverse pool of members to prosper and survive in the long term. Depending on the purpose and openness of the ecosystem, the goal might be to attract as many members as possible, as in businesses focusing on volume (such as Airbnb), or be more selective ensuring right types and mixes of members, as in highly specialized innovation ecosystems (such as Gaming Helsinki).

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In my earlier blog, I explored the reasons that drive individuals and organizations to join an innovation system (you can read it here). Deciding to participate in an innovation ecosystem is inherently strategic for various reasons. The innovation ecosystem motivator model presented in the previous post offers a useful framework for understanding what draws members to an ecosystem. However, let’s shift our focus to discuss why some innovation ecosystems struggle to attract and retain their members. Here are some observations, not in order of importance, though:

 

1. Unclear or Misaligned Benefits

Conversations with various organizations reveal that one prominent reason for hesitating to join innovation ecosystems is unclarities regarding concrete benefits associated with participation. If companies are unable to clearly grasp the value that the ecosystem brings compared to alternative innovation initiatives, they are likely to opt out. Vague representations of potential advantages can lead organizations to prioritize internal innovation efforts instead. Meanwhile, competing ecosystems may present more enticing incentives or resources, effectively siphoning off prospective members.

Moreover, varying goals and expectations can lead to divergent objectives that hinder the creation of a unified vision and a genuinely collaborative environment. As the disparity between members’ aspirations and the ecosystem’s objectives becomes more pronounced, strategic misalignment may arise, resulting in dissonance that complicates open collaboration.

For ecosystems to flourish, it is essential to clearly define objectives and illustrate the tangible benefits for participating companies. Without this clarity, organizations may be reluctant to commit their time and resources. Additionally, companies frequently worry that their involvement in an innovation ecosystem might unintentionally result in the development of competing products or services, leading to internal conflicts and resistance to innovative initiatives that could threaten current business lines.

 

2. Resource Concerns

Particularly for smaller enterprises, participation in innovation ecosystems might demand substantial investments in time, capital, and human resources. All without a guaranteed return. The financial commitments can also be daunting; membership fees, R&D contributions, and various resource allocations can accumulate quickly. Organizations operating on tight budgets may understandably hesitate to allocate funds in the face of uncertain financial rewards.

In addition, many organizations may find themselves lacking the skilled personnel necessary to navigate the complexities of the ecosystem. Innovation collaboration often depends on expertise in advanced technologies or processes that some companies simply do not have on staff.

 

3. Cultural and Organizational Barriers

Organizations characterized by rigid corporate cultures or hierarchical frameworks may struggle to embrace the open, collaborative spirit that defines successful innovation ecosystems. Such environments typically require a degree of flexibility, a willingness to experiment, and a readiness to take risks—qualities that some organizations may find challenging to adopt. 

Moreover, entrenched organizational silos can obstruct cross-functional collaboration, a vital element for success in innovation ecosystems. When different departments cannot effectively communicate and work together, the potential for innovation diminishes.

Collaborating with external entities—such as other companies, startups, or academic institutions—presents its own set of challenges. Misalignment in goals, organizational cultures, and expectations can introduce complexities that companies may find daunting, leading to potential conflicts or inefficiencies that deter participation.

 

4. Lack of Trust

New entrants into an ecosystem may have doubts regarding the reliability and credibility of the initiative. Companies can also be wary of exploitation or opportunism from other members of the ecosystem. The presence of larger or more powerful entities may create an imbalance where they stand to gain disproportionately from collaborative efforts, cultivating a sense of inequity. The need to share sensitive data with external partners also introduces vulnerabilities, particularly for companies operating under strict regulatory frameworks (such as GDPR).

Intellectual property concerns often loom large as well; organizations fear that participation may inadvertently enable competitors, including those in adjacent industries, to get insights into their strategic operations, technologies, or business models.

 

5. Uncertainty About Ecosystem Longevity

Concerns over the long-term viability of an innovation ecosystem can greatly influence a company’s decision-making process. If an ecosystem is perceived as underfunded, poorly managed, or lacking a clear long-term vision, organizations may hesitate to commit to it. The dynamic nature of ecosystems—characterized by members entering and exiting and shifts in focus—can engender uncertainty about the stability and consistency of the ecosystem’s priorities over time.

 

6. Unclear Governance and Leadership

Potential participants may be reluctant to engage in ecosystems that lack transparent governance structures or where they feel their influence over decision-making processes is limited or minimal. Concerns may arise regarding how resources are allocated and the mechanisms driving decision-making within the ecosystem. And in the absence of strong and effective leadership to coordinate activities, establish objectives, and manage conflicts, innovation ecosystems risk becoming disorganized and ineffective.

 

7. Complexity of Regulatory and Legal Frameworks

The final observation pertains to regulatory and legal challenges. For organizations operating within highly regulated sectors, such as healthcare or finance, the intricate nature of legal and regulatory frameworks can serve as a considerable barrier to participation in innovation ecosystems. The possibility of becoming mired in compliance risks or facing legal liabilities during collaborative initiatives can instill significant apprehension, causing these companies to exercise caution when considering engagement in such opportunities.

 

Summary

Companies may be reluctant to join innovation ecosystems for a variety of reasons, including apprehensions about intellectual property protection, potential misalignment with their overarching business strategy, and limitations in available resources. The intricate nature of collaboration and governance within these ecosystems can also introduce significant complexities that deter participation. Furthermore, uncertainties surrounding immediate returns on investment, coupled with the fear of regulatory risks and the potential for competition with other members, can exacerbate these concerns, making companies wary of committing to such initiatives.

To effectively address these hesitations and foster participation, innovation ecosystems must prioritize the development of value propositions that clearly articulate the benefits of collaboration. Transparent governance structures are essential to build confidence among participants about decision-making processes and resource allocation. Additionally, clear and fair frameworks for protecting and sharing intellectual property is crucial to alleviate fears of competitive disadvantage. By demonstrating a commitment to fostering collaboration and cultivating an environment of trust, ecosystems can encourage more organizations to engage actively and finally reap the rewards of collective innovation.

The journey continues. Next time we’ll explore what makes ecosystems attractive and successful.

 

See ya soon again!

 

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